The fourth episode of the WHO webinar series on enhancing trust through communication skills for health-care professionals will explore how a research project in Denmark led to the development of a mandatory regional training programme on patient communication.
Jette Ammentorp, Professor and Head of Research at the Centre for Research in Patient Communication (CFPK) at Odense University Hospital (Denmark) will present the project, sharing insight into the journey from research to implementation and how the training programme has improved interactions between health-care providers and patients.
The webinar series is organized by WHO/Europe, the WHO Collaborating Centre for Health Promotion in Hospitals and Healthcare at the Austrian National Public Health Institute, the International Association for Communication in Healthcare (EACH), and the University of Iowa (United States of America).
Each webinar examines the critical role of effective communication in building trust within health-care settings, and the challenges health-care professionals face in effectively communicating with each other and patients.
The series also aims to inform future WHO guidance and recommendations on establishing national communication skills training programmes in hospitals, drawing on insights and lessons from programmes in various countries.
Register for this webinar via the link. After registering, you will receive a confirmation email containing instructions for joining the session.