Join us on April 16, 2025, from 14:00 to 15:30 CET for the official launch of WHO’s new technical guide: Measuring and monitoring quality of care to improve maternal, newborn, child and adolescent health services: a practical guide for programme managers.
This guide and an accompanying health information system landscape assessment tool are designed to support programme managers, policymakers, and health practitioners in strengthening the measurement and monitoring of quality of care to improve health services, with a special focus on maternal, newborn, child, and adolescent health. The guide provides practical guidance and country examples on:
- Selecting fit-for-purpose quality of care indicators to monitor and guide improvement,
- Assessing and strengthening health information systems to measure and monitor prioritized quality of care indicators,
- Tracking and analysing quality of care indicators to guide improvement,
- Assessing and improving data quality to strengthen quality improvement results and stakeholder trust, and
- Strengthening quality improvement measurement capability of key actors
During the launch, you can expect insights from WHO and global health leaders; an interactive panel discussion to share perspectives from countries, implementing partners and technical experts; and a Q&A session.
How to join.
The webinar will be held via Zoom.
Panel
- Rudi Eggers, Director, Department of Integrated Health Services, WHO headquarters
- Theresa Diaz, Unit Head, Epidemiology, Monitoring and Evaluation, Department of Maternal, Newborn, Child and Adolescent Health and Ageing, WHO headquarters
- Moise Muzigaba, Technical Officer, Epidemiology, Monitoring and Evaluation, Department of Maternal, Newborn, Child and Adolescent Health and Ageing, WHO headquarters
- Valentina Baltag, Unit Head, Adolescent and Young Adult Health, Department of Maternal, Newborn, Child and Adolescent Health and Ageing, WHO headquarters
- Blerta Maliqi, Unit Head, Patient Safety and Quality of Care, Department of Integrated Health Services, WHO headquarters
- Hillary K Kipruto, Technical Officer, Health Information Systems Unit; Universal Health Coverage/ Life Course Cluster, WHO regional office for Africa, Brazzaville, Congo
- Kathleen Hill, Senior Principal Technical Advisor, Jhpiego, Johns Hopkins University Affiliate, Washington DC, USA
- Sodzi Sodzi-Tettey, Chief Executive Officer, National Vaccine Institute, Accra, Ghana
- Nancy Amayo, Monitoring and Evaluation Officer, Health Information Systems, Ministry of health Nairobi, Kenya
Programme
14:00 – 14:10
Opening and welcome (Moderator: Theresa Diaz, WHO)
- Opening remarks: Valentina Baltag and Rudi Eggers, WHO
- Brief overview of the event and objectives: Theresa Diaz, WHO
14:10 – 14:30
Introduction to the guide: Overview of the guide’s purpose, rationale, thematic content, how to use, and audience
(Presenters: Moise Muzigaba, WHO and Kathleen Hill, jhpiego)
14:30– 15:10
Perspectives from stakeholders (Moderator: Kathleen Hill, jhpiego)
- Government representative: Reflections from a Ministry of Health official on how the guide can help advance the current quality of care measurement efforts at country level (Nancy Amayo, Ministry of Health, Nairobi, Kenya)
- Technical expert and implementing partner: Perspectives on the practical application of the guide across settings (Sodzi Sodzi-Tettey, CEO, National Vaccine Institute, Accra, Ghana)
- WHO regional office: Practical health information system considerations on the use of the guide at country level – perspectives from AFR (Hillary Kipruto Kipchumba, WHO Regional Office for Africa)
- WHO Headquarters: How the guide supports the implementation of WHO’s approach to strengthening health systems for delivering quality health services (Blerta Maliqi, WHO)
15:10 – 15:20
Audience questions and contributions (Moderator: Moise Muzigaba, WHO)
Questions and comments submitted via Zoom chat
15:20 – 15:30
Next steps and closing remarks
- WHO support for implementation at country level (Blerta Maliqi, WHO)
- Announcing other technical guides in the pipeline (Moise Muzigaba, WHO)
- Closing remarks (Theresa Diaz, WHO)