Raul Mee
© Credits

Scaling up mental health and psychosocial support preparedness: lessons from Estonia

18 September 2023

In the face of conflict, climate-related hazards and public health emergencies, countries face compounding risks that increase the need for mental health and psychosocial support (MHPSS) preparedness. Estonia presents a strong example of how capacity-building enables better MHPSS preparedness and strengthens national mental health systems.

Less than a third of WHO Member States report having a MHPSS preparedness programme in place. To enable better MHPSS preparedness, WHO implements interagency, multi-sectoral capacity building workshops and simulation exercises — advancing knowledge and skills for MHPSS preparedness.

As a result of the ongoing conflict in Ukraine, approximately 48,000 Ukrainian refugees have registered for temporary protection status in Estonia to date — constituting the largest arrival of refugees in Estonia’s history. Their arrival further increased the need for the better coordinated delivery of good-quality mental health and psychosocial support, which is vital for those who have been caught up in conflict or other emergency situations. However, the MHPSS response in Estonia was initially fragmented. Anniki Lai, Head, Mental Health Department, Ministry of Social Affairs (Estonia) noted that “the country’s mental health system was not prepared to receive such a large number of refugees and had already been strained during the pandemic.”

Mapping and training service providers to deliver mental health services

Estonia’s Ministry of Social Affairs and Social Insurance Board lead the country’s MHPSS activities in close collaboration with WHO and other partners. Efforts towards better MHPSS preparedness have brought the added advantage of strengthening the country’s mental health system and scaling up mental health services.

In partnership with WHO, Estonia’s Ministry of Social Affairs oriented service providers on Psychological First Aid (PFA) and completed a mapping of MHPSS service providers. Over 33 Estonian organizations and institutions from across various sectors including social, education and health participated in the mapping.

Katrin Aarma, MHPSS advisor, Mental Health Department, Ministry of Social Affairs described how the “MHPSS mapping exercise, conducted for the first time in Estonia, helped to foster a community of experts who had previously worked in a fragmented way to assist refugees.”

Integrating MHPSS into national preparedness plans

In addition to mapping mental health services and building the capacity of service providers in PFA, Estonia participated in two WHO-led global capacity building workshops and simulation exercises on MHPSS preparedness that were made possible thanks to the support of USAID's Bureau of Humanitarian Assistance (BHA) as the primary donor. These events further catalysed national efforts to develop comprehensive MHPSS preparedness plans across the country.

The Ministry of Social Affairs conducted workshops on integrating MHPSS within crises and contingency planning for representatives from national health and social sectors. These workshops helped the government integrate MHPSS activities within emergency preparedness plans, fostering better readiness for future emergencies.

To ensure continued collaboration among various agencies and stakeholders, the Ministry of Social Affairs, UNHCR, IOM and WHO hosted a high-level MHPSS conference and parallel workshops on MHPSS preparedness. With the presence of both international and Estonian MHPSS practitioners, the MHPSS conference provided a platform for practitioners to exchange best practices and experiences—fostering shared learning.

The Ministry of Social Affairs also facilitated the first MHPSS coordination meeting in June 2023. Notably, Estonia is one of the first countries to establish a MHPSS Coordination Group as part of national emergency preparedness.

Speaking to the impact of Estonia’s work to strengthen MHPSS preparedness, Katrin shared that “service providers now understand that everyone has a role to play in supporting people affected during a crisis, and the importance of working together to address mental health needs.” To further build national capacities, Estonia’s Ministry of Social Affairs and WHO are hosting a global MHPSS Preparedness Workshop and Simulation in Estonia in September 2023.

WHO is working with other Member States and partners in the region and globally to make MHPSS an integral part of all emergency preparedness plans and to build the capacity of systems and services to provide quality mental health services ready for any challenge.

For more information, please contact Dr Fahmy Hanna (hannaf@who.int), Dr Brandon Gray (grayb@who.int) and Jason Maurer (maurerj@who.int).