HealthWISE Trainers’ Guide: Work Improvement in Health Services

Overview

This publication, HealthWISE (Work Improvement in Health Services) –a joint ILO/WHO product– is a practical, participatory, methodology for improving the quality of health facilities, based on the principles of the ILO’s programme “Work Improvement in Small Enterprises” (WISE). It encourages managers and staff to work together to promote safe and healthy workplaces. This, in turn, helps improve health services’ performance and ability to deliver quality care to patients. HealthWISE promotes the application of smart, simple and low-cost solutions, by utilizing local resources which lead to tangible benefits to workers and their employers.