WHO Zimbabwe
Making mental health a priority; 500 people march in Zimbabwe’s capital city to raise awareness on World Mental Health Day 2022.
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Transforming national mental health systems: best practices from the WHO Special Initiative for Mental Health

28 April 2023

The WHO Special Initiative for Mental Health is on its way to achieving its target: ensuring one hundred million people across nine participating countries have access to affordable, quality mental health services. 

A mid-term review of the Initiative’s progress highlights important advancements in national mental health policies and increased provision of services for people living with mental health conditions. The map below (Fig 1) highlights some of the key country milestones reached since the Initiative launched five years ago:

Fig 1: Country-level achievements through the Special Initiative for Mental Health 

Bolstering the building blocks of mental health care

Across nine participating countries, the Special Initiative for Mental Health engages all health system building blocks: service delivery, health workforce, health information systems, access to essential medicines, financing, leadership and governance. To date, three of these areas have particularly benefited from the Initiative’s approach:

 1)      Leadership and governance. Through a collaborative and inclusive planning process, the Special Initiative for Mental Health engaged a wide range of stakeholders including officials from Ministries of Health, people with lived experience of mental health conditions and local advocates. In Jordan, planning for the initiative received high-level engagement from national authorities, leading to a review of the national Mental Health and Substance Use Action Plan, and the adjustment of national mental health priorities to match the global agenda.

Similarly, as a result of support from Special Initiative for Mental Health, Bangladesh endorsed a National Mental Health Policy (2022) and began implementing their National Mental Health Strategic Plan (2020-2030). Paraguay has passed legislation on mental health access, while Ghana has appointed a governing board to its mental health authority.

 2)     Health workforce. The WHO Special Initiative for Mental Health  also boosts mental health workforce capacity through various training programmes, including mhGAP, Self Help+ and QualityRights. Zimbabwe saw a national roll-out of QualityRights in mental health training across multiple stakeholder groups. Speaking about the impact of the training, a mental health nurse in Zimbabwe said: “Before I trained in QualityRights, if a client complained about the medication, I would not listen to their concerns because I thought that I knew what was best for them. But now, I ask clients if they are experiencing any side effects and if the medication is working for them.” General health staff in primary health care facilities across Zimbabwe were also trained to identify, manage and support people living with mental disorders.

 In Jordan, mhGAP was integrated into the pre-service national training curriculum for family physicians. As a result, 31% of primary health centres across the Kingdom now provide mhGAP services—compared to only 17% in 2021. In Nepal, 47 health facilities with personnel providing mental health services received supervision, enhancing the quality of service delivery.

 3)      Service delivery. As part of the initiative, countries have also developed new services focused on expanding access to mental health care. Paraguay introduced virtual consultations, resulting in a 500% increase in mental health care coverage. Argentina committed to increasing mental health service delivery in communities and general hospitals to promote the transition  of mental health care from psychiatric hospitals to accessible community, primary and secondary health care services.

 Elsewhere, Ukraine endorsed Community Mental Health Teams (CMHTs) as a national service model and included recovery-focused, person-centred community care within services provided to patients under the State Programme of Medical Guarantees. Hospitals hosting CMHTs are now better prepared to support their clients during the war, given the mobile, innovative and multidisciplinary way in which the CMHTs work.  Since the beginning of Russia’s war with Ukraine, CMHTs have provided over 23,000 consultations, reaching more than 1,400 people with severe mental disorders.

Increasing political prioritisation and funding for mental health

By involving senior leadership across countries, training the health workforce and rolling-out new mental health services—the WHO Special Initiative for Mental Health has placed a spotlight on this often-neglected area of public health and supported countries to take action. One respondent to the Initiative’s recent mid-term review highlighted its impact, noting: “being part of the Initiative created momentum and put mental health on the list of priorities for national authorities and resulted in an updated national action plan for mental health.”

Importantly, government leadership on mental health is translating to increased investment in mental health services across the implementing countries, which is vital to improving access to mental health care in these populations. In the Philippines, the central government’s budget for mental health is set to increase to 1 billion pesos this year, a sharp increase from 57 million pesos in 2022. The government has already invested 10.4 million USD for free access to mental health medicines, 164 million USD to pilot a new benefit package for mental health outpatient primary care and 293 million USD to support access to mental health services. Similarly, in Ghana, the Ministry of Health’s allocation for mental health has been raised from 1.0% to 1.4% of its  annual  budget.

Looking to the future, WHO will use the learnings from the Initiative’s rollout in nine countries to encourage more countries to scale-up mental health services, ultimately expanding access to quality and affordable mental health care – for all.